Appraisal Interviewing Skills
Course Reference Code: MT-5
Duration: 1-day
Category:
Management Training and Employee Development
Transferable Skills and Core Competencies
Venue:
On-site and In-Company
Location:
United Kingdom
Europe
Scandinavia
On-Site Costs:
- Up to 12 delegates may attend this course
- Conducted at a client's chosen location
- Comprehensive printed handouts for each delegate
- See our pricing structure for the total cost of this package
Brief Description
The appraisal interview is recognised, in a number of companies, as the key event
that can make a positive contribution to an employee’s continued development and
motivation. Handled well - the benefits of conducting appraisal interviews are enormous.
Handled badly - the team members may leave the interview feeling let-down, demotivated
or just not valued. This training session examines the benefits of the appraisal
to the individual, the line-manager and the organisation. It then goes on to show
how to structure the interview, set realistic expectation levels, how to use effective
questioning techniques, deal with ‘difficult’ appraisees, and establish meaningful
and realistic goals.
Course Overview
- Objectives
- Introduction and Setting the Scene
- Identify the factors that contribute to a successful appraisal interview
- Review a job description and person profile
- How to structure a one-hour interview
- Recognise the importance of effective questioning techniques
- How to manage and check responses
- Setting SMART goals
- Identify training and personal objectives
- How to interpret non-verbal communication (I.e. Body language)
- Mind Mapping as an effective planning and interviewing tool
- Use of video-capture and feedback to check on your personal progress
- Develop your CONFIDENCE in conducting appraisals
All delegates will be expected to participate in the discussion
and practical sessions.